Successful Project Manager skills: Communication Tools
All project managers need to practice communication, for example public speaking in front of smaller audience or alone with a mirror. In the beginning of project it’s important to list all people and groups. You can use linear responsibility chart or other tool, just a list of people and their email address and phone numbers. Linear responsibility chart will take into account also affection, power, how people are able to make your project a success or a failure.
Decision making structure and weekly schedules can be written down and communicated. Relationships and decision making power is extremely important to recognize. For face-to-face communication it’s possible to use AIDA approach (attention, interest, desire, action). This comes from marketing, but is useful in many other cases too: plan what will be communicated and what is the target each message. This is the action in AIDA approach.
Communication can happen in many kinds of events, for example kick off meeting to go through project target, content and people. Documenting and availability of it to team is important. You can use any kind of online bank or database in this. Plan each phase of project separately when it comes to communication actions. Write down.
To be better project manager, enroll today to my course Strategic Project Management!